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We see Dr. Kevin, but have seen other physicians as well as their ARNP for sick visits. I have never felt rushed through an appointment. Dr. Kevin takes the time to answer any and all questions that I may have and the kids love him! I personally love their nurse, Robin, who I have spoken to many times on the phone when my little ones are sick. I have seen other comments about fees and balances, and while I get that it is frustrating, I know they are trying to run a business as well. Their office staff has always been understanding and accommodating if I needed my child seen that day, or if I needed to reschedule within an appropriate time.